Notifications for the use of this device! Q: Why don't I get the notifications with my mobile phone app ?Ī: Confirm that the app is active on the phone and the relevant reminder function is open Message notifications and confirmation of the mobile telephone system are on. Q: How do I set the product on a different router?Ī: First remove the product from the app settings, then perform a reset on the product, connect your phone to the new router and restart the app to add the product to the new connection.
Q: Why do I still see the device in the app after I have reset?Ī: The reset device function only resets the network configuration of the product but cannot change the configuration in the app, removing the product in the app will make the device disappear.
Q: The device cannot be used properly, what is the reason for this?Ī: Check if the network is normal, you can place the product closer to the router, and if that doesn't work, it is recommended to reset the device and re-add it to the app.
